Find information on the Canadian financial services industry
Find information on making a complaint with your financial institution
Welcome to the Financial Services OmbudsNetwork Web Site

The Financial Services OmbudsNetwork provides consumers with single-window access to information on how to obtain credit card processing assistance or recourse if they have questions, concerns or complaints about their financial services provider. This service is provided at no charge to the consumers.

The OmbudsNetwork includes:

For informed responses to your life and health insurance questions and concerns, click here.

For informed responses to your home, automobile or business insurance questions and concerns, click here.

For informed responses to your banking service and investment questions and concerns,
click here.

If you are unsure where you should go with your concern or complaint, the Canadian Consumer Information Gateway is a free resource offered by the Canadian Government that will guide you to the right place.